MAY 2026
#fastapi#postgis#gemini ai#civic tech
Building an AI-Powered Civic Grievance System with FastAPI and PostGIS
How we architected JanSamadhan to ingest WhatsApp webhooks, route tickets dynamically to city departments, and suppress duplicate complaints using location-aware queries.
TL;DR: Scale, accuracy, and geo-deduplication: key system design lessons from deploying a municipal pilot in Delhi.
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